I called around for someone to come help with our kitchen and conservatory plugs not working (nothing had tripped, very odd) and they were able to come out within an hour (as they were within the area). Very polite young men who got right to work, didn’t make me feel like a dumb blond, and as they’d fixed the plugs so quickly, agreed to help put up a new light fixture. All done within a hour of their arrival. Very polite and professional. Will use again.